Returns Policy...


If after receiving your ode you would like a refund please email us within 7 days of delivery to hello@myode.org.

We will be happy to offer a refund if the item/s are returned to us within 30 days of receipt. Devices must be in resellable condition and returned via registered delivery in their original packaging, and fragrances returned with the seal still intact.

Please be aware that we cannot refund any postage costs including the original cost of sending out the goods.

We will process your refund within 10 business days of receiving the returned item/s.



Should your product be received damaged, or sent incorrectly to a different address than that provided by you, we will offer a full refund or a replacement item/s including postage costs incurred by you.

Please email us within 7 days of receiving the item hello@myode.org informing us of the damage and including your order number. We will then give you a returns number and details on returning your goods. You must return the item/s within 30 days of original receipt to be eligible for a refund.